Returns & Exchanges
At KISS ANIME OZ, we want you to love your anime-inspired fashion, which is why we offer a 30-day return window for items in their original, unworn condition. Whether it is a sizing issue or a change of heart, our team is here to ensure your shopping experience remains legendary.
Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the garment is free from any signs of wear or damage.
Ship It Back
Print your prepaid shipping label from the portal, secure it to your parcel, and drop it off at your nearest authorized postal location.
Receive Your Refund
Once our warehouse inspects and approves your return, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing